Privacy Policy
Last updated: January 2025
1. Information We Collect
When you use BigBags.ca, we may collect the following information:
- Contact Information: Name, email address, phone number, and company name when you submit a quote request or contact form.
- Business Information: Industry, location, product requirements, and order volumes.
- Usage Data: Pages visited, time spent on site, and interactions with our content.
- Device Information: Browser type, IP address, and device identifiers.
2. How We Use Your Information
We use the information we collect to:
- Connect you with verified FIBC suppliers
- Process and respond to quote requests
- Improve our website and services
- Send relevant industry updates (with your consent)
- Comply with legal obligations
3. Information Sharing
We share your information only with:
- Verified Suppliers: When you request a quote, we share your requirements with relevant suppliers in our network.
- Service Providers: Third parties who help us operate our website (hosting, analytics).
- Legal Requirements: When required by law or to protect our rights.
We never sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access your personal information
- Request corrections to your data
- Withdraw consent for marketing communications
- Request deletion of your information
6. Cookies
We use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences.
7. Contact Us
For privacy-related inquiries, contact us at:
Email: privacy@bigbags.ca
8. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on this page.